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Houserules

Conditions at Club Geluk

When you place an order at Club Geluk you agree to the (content of the) houserules.
 

Privacy notice

This privacy notice discloses the privacy practices for (www.clubgeluk.nl). This privacy notice applies solely to information collected by this website. It will notify you of the following:
- Your name 
- Your address
- Your e-mailadres
- Your IP-address
For the wholesale a Vat numner and COC number is asked.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site and we use them only for sending you order. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:

·       See what data we have about you, if any.

·       Change/correct any data we have about you.

·       Have us delete any data we have about you.

·       Express any concern you have about our use of your data.

Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store personally identifiable information are kept in a secure environment at hostnet.nl

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email: info@clubgeluk.nl

Mailaddress: Hilversumstraat 32, 1024 JZ, Amsterdam, Holland
COC: 34 25 32 88
Telephooe: 0031206179606
E-mailadres: info@clubgeluk.nl

https://autoriteitpersoonsgegevens.nl/

 
Product  
* Everything on the site is directly available and can be delivered immediatley. 
* Our products are made with love and care, but aren't tested. 
* The materials of own design is certified Oko-tex Standard 100. 
* You can wash all items at max 60 degrees. The products that contain wool, 
felt, embroidery, crochet and blankets should be washed cold by hand. The knitted and crocheted products are not washable
* The knitted and crocheted product are for decoration only. 
* Use of  Club Geluk products are at own risk, we are not responsible for accisents of malfunction. When children use the products we advise you to use this under the 
supervision of an adult. The packing is not child-friendly, please remove this before usage.

Price
* The prices include 21%  tax.
* The prices do not include shippingcosts.
 
Payment
Payment is on terms of prepayment. You can pay in 3 different ways at  Club Geluk within 7 days after orderdate (after this the order is cancelled) with the ordernumber as payment reference:
1) Transfer to 133132846 Club Geluk Amsterdam
2) Direct and online by iDeal
3) Paypal to paypalaccount info@clubgeluk.nl

Shipment
* Orders are send within 24 hours after payment (workdays)
* Parcels are send by TNT. 
* No shipment is charged for digital purchaches like pdf patterns. Please choose No shipping.
* Beyond the European borders the price of shipment is calculated seperately. Choose transfer for this.
* We are not responsible for loss or theft during the shipment, but we do anythnig to track the parcel. I want your shipment to be insured please inform us before order.

Returnpolicy 
In the framework of remote sales to consumers subject to the Law of 14 July 1991, you have the right to cancel your purchase, without justification and without penalty within seven working days of delivery. You have to return all goods at his your risk and expense to Club Geluk, Hilversumstraat 32, 1024 JZ Amsterdam. You will receive your money back, excluding the shipping costs. Goods specifically designed cannot be accepted. In such cases, you cannot make recourse to any right of renunciation. 

Content site
* Club Geluk maitains all rights, to intellectual property aswel,  to all information on this site or communicated throught this website.
* Club Geluk has the right to change prices, images and productdetails. Therefore no rights can be proclamied to previous purchases.

Product design
* All fabrics are designed by Club Geluk.
* For some products images are used from others. Sometimes, after investigation, the owner of an image is not found. Are you the owner of an image used? Please contact use via: info@clubgeluk.nl

Contact
For information, complaints of comments you van email to: info@clubgeluk.nl